PUBLIC OFFER AGREEMENT
FOR PHOTO STUDIO SERVICES
AR Porto Selfie Studio
Location: Rua João das Regras 284, 40-50-612, Porto, Portugal
Website: www.arporto-selfiestudio.com
Instagram: @arporto.photostudio

1. General Provisions
1.1. This document is an official public offer from AR Porto Selfie Studio, located at Rua João das Regras 284, 40-50-612, Porto, Portugal (hereinafter referred to as the "Executor"), addressed to any individual or legal entity (hereinafter referred to as the "Customer").
1.2. The present document constitutes a Public Offer Agreement under the Portuguese Civil Code.
1.3. By booking a session or making payment, the Customer agrees to the terms of this Agreement in full and without reservation.
1.4. The Agreement applies solely to services provided at AR Porto Selfie Studio, located in Porto, Portugal.

2. Subject of the Agreement
2.1. The Executor agrees to provide temporary access to its photo studio and creative space for the purposes of self-guided or assisted photoshoots.
2.2. Services include the use of professional equipment, lighting, mirrors, backdrops, and studio-designed sets, as described on the studio's website and Instagram.
2.3. The Customer agrees to pay the published service fees and to comply with all studio rules and usage conditions.

3. Booking and Payment Terms
3.1. Bookings are made via the AR Porto Selfie Studio website, Instagram, WhatsApp, or through direct communication.
3.2. Customers must provide accurate details when booking and will receive confirmation via WhatsApp or email.
3.3. Payment must be made in full to secure the booking, unless otherwise agreed in writing. Payment methods include MBWay, bank transfer, or stripe platform.
3.4. Cancellation & Refund Policy:
More than 48 hours before: 100% refund
24–48 hours before: 50% refund
Less than 24 hours: non-refundable
3.5. Gift vouchers and promo codes cannot be refunded or exchanged for cash.

4. Rights and Obligations of the Executor
4.1. The Executor shall provide the studio space, equipment, and support as per the booked package.
4.2. The Executor reserves the right to monitor the space during sessions via camera (no audio) for safety and damage prevention.
4.3. The Executor is not responsible for the loss or damage of the Customer’s personal property.
4.4. The Executor may refuse service to any individual under the influence of drugs/alcohol or violating studio policies.

5. Rights and Obligations of the Customer
5.1. The Customer agrees to use the space responsibly, respecting all operational and safety rules shared by the Executor.
5.2. Equipment and props must be used correctly and returned in the same condition.
5.3. Smoking, open flames are prohibited inside the studio.
5.4. The Customer shall pay for any damages caused during their session, including repair or replacement.
5.5. The Customer agrees to arrive on time. Sessions are not extended for late arrivals.

6. Liability for Damages
6.1. The Customer is fully liable for the condition of all studio property during the booking period.
6.2. In the case of damage, the Customer shall reimburse the full cost of repair/replacement.
6.3. The Executor may claim compensation for operational downtime due to damage, based on average hourly usage.
6.4. The Executor's liability for any damages shall not exceed the value of the Customer's paid session.
6.5. Neither party shall be liable for service failure due to force majeure (natural disasters, government restrictions, etc.).

7. Data Protection and GDPR Compliance
7.1. Data Collection.
The Executor collects and processes personal data provided by the Customer, including but not limited to full name, email address, phone number, and payment details. This data is collected solely for the purpose of fulfilling the Customer's booking and delivering the requested services.
7.2. Data Storage and Security.
The Executor stores personal data securely and ensures that it is protected from unauthorized access. Data is stored only for the duration necessary to fulfill the service obligations or comply with legal requirements.
7.3. Customer Rights.
In accordance with GDPR, the Customer has the right to:
Request access to their personal data held by the Executor
Request correction or deletion of their personal data
Object to the processing of their personal data
Withdraw consent for data processing at any time
7.4. Data Sharing.
The Executor shall not share personal data with third parties without the Customer’s explicit consent, except as required by law or for the purpose of fulfilling the obligations under this Agreement (e.g., sharing data with payment processors or booking service providers).
7.5. Third-Party Data Processors.
AR Porto Selfie Studio may use third-party services (e.g., booking platforms, payment providers) to manage appointments and transactions. These providers process personal data in line with their own GDPR-compliant privacy policies.
7.6. Data Retention.
Personal data shall be retained for a maximum of 30 days after the completion of services, unless otherwise required by law. Processed photos are stored for no more than seven (7) days before being permanently deleted unless otherwise agreed with the Customer.
7.7. Cookies and Website Tracking.
The AR Porto website uses cookies to enhance the user experience. Cookies do not store sensitive information and are used only for analytics and functionality.
7.8. Photo Usage with Consent.
With the Customer’s consent — given either in writing, by tagging the studio, or by direct communication — AR Porto Selfie Studio may use selected photos or videos taken during the session for:
Publishing on the studio’s website,
Featuring on Google Maps and business listings,
Posting on social media and promotional materials.
The Customer may withdraw this consent at any time by contacting the studio.
7.9. Regulatory Authority.
In the event of a data breach or dispute, the Customer may file a complaint with the Comissão Nacional de Proteção de Dados (CNPD), the Portuguese Data Protection Authority.

8. Dispute Resolution and Governing Law
8.1. Any dispute will be resolved amicably. If unresolved, disputes are handled under the jurisdiction of the courts of Porto, Portugal.
8.2. This Agreement is governed by Portuguese law.
8.3. The Customer may withdraw from the Agreement within 14 days of booking, unless services have already been delivered.

9. Final Provisions
9.1. This Public Offer is valid from its publication on the official studio platforms and remains in effect until amended.
9.2. By booking services at AR Porto Selfie Studio, the Customer agrees to all conditions stated herein.

10. Contact Information
AR Porto Selfie Studio
📍 Rua João das Regras 284, 40-50-612, Porto, Portugal
🌐 www.arporto-selfiestudio.com
📧 ar.portostudio@gmail.com
📱 Instagram: @arporto.photostudio
ar.portostudio@gmail.com
contacts
AR Porto Selfie Studio © 2025
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